Shipping policy

Shipping Policy

Welcome to Healistic Nurse! We aim to provide you with the best shopping experience possible. Please find our shipping policy outlined below:

1. Processing Time:

  • Orders are typically processed within 3-5 business days after they are placed, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer.

2. Shipping Rates and Methods:

  • We offer several shipping options to accommodate your needs. The available shipping methods and corresponding rates will be displayed at checkout. The rates are calculated based on the weight of your order and the destination address.

3. Shipping Locations:

  • We currently ship to addresses within the United States. .

4. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your package using this number through our website or the carrier’s website.

5. Delivery Times:

  • Delivery times vary depending on your location and the shipping method chosen at checkout. Typically, domestic shipments arrive within 3-7 business days, while international shipments may take 7-21 business days. Please note that these are estimated delivery times and delays may occur due to customs processing or other unforeseen circumstances.

6. Taxes and Duties:

  • International customers are responsible for any customs duties, taxes, or fees that may be imposed by their country’s customs department. These charges are not included in the total at checkout.

7. Order Modifications and Cancellations:

  • If you need to modify or cancel your order, please contact us immediately. We will do our best to accommodate your request, but once an order has been shipped, we are unable to make any changes.

8. Lost or Damaged Packages:

  • We are not responsible for lost or damaged packages once they have been handed over to the carrier. However, if your package does not arrive or arrives damaged, please contact us immediately so we can assist you in filing a claim with the carrier.

9. Returns and Exchanges:

  • Please refer to our Returns and Exchanges Policy for information on returning or exchanging items purchased from our store.

Contact Us:

  • If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact us at healisticnurse@gmail.com.